OUR PRIVACY POLICY AND STATEMENT ON PROTECTION OF PERSONAL DATA

 

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Here in Ovasoap we strongly stand by the protection of personal data of our users as it is our priority.

 

In this context Ovasoap would like to clarify to you about the context of “Disclosure Obligation of the Data Controller” of Law no. 6698 on the Personal Data Protection Authority (KVKK).

Your personal data that you share with www.ovasoap.com may be processed in accordance with the KVKK (Kişisel Verilerin Korunması Kanunu), the purpose of processing and transfer in this text, the method of collection, the legal reason, the purpose of collection, with regard to our service purposes and our legal obligations, can be transferred to third parties at home and abroad, can be stored, and used for profiling and classified. And this Statement is intended to inform you about your rights within the scope of KVKK.

 

We at Ovasoap.com may requests some personal information (name, address, telephone, e-mail information, etc.) from you for you to shop on our own website. Your personal data can be collected by direct membership to our site through the membership process, by calling us by telephone or via our social media account on our site. If you access your site by using your social media account, your personal data will be communicated to you by the social media organization (www.facebook.com) to www.ovasoap.com. In case of access to www.ovasoap.com via social media account, data such as birth date, gender and friends list also can be shared by the related social media organization with www.ovasoap.com in addition to the information requested for the website membership.

 

• OUR PURPOSES OF PERSONAL DATA PROCESSING:

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Your personal data collected by www.ovasoap.com can be processed depending on legal reasons in line with the following purposes within the conditions and purposes of personal data processing specified in Article 5 and 6 of Law and especially with “explicit consent” pursuant to paragraph 1 of Article 5, as “Clearly prescribed by law” pursuant to sub-clause b of paragraph 2, “due to the necessity for saving the life or body integrity of the person who is unable to explain his consent due to impossibility or whose legal consent is not entitled to have legal validity or someone else”, pursuant to sub-clause b, “necessity of processing the personal data of the parties of the contract provided that it is directly related with the establishment or execution of a contract” pursuant to sub-clause c, “inevitable for the data supervisor to fulfill legal liability” pursuant to sub-clause c, “anonymized by the related person” pursuant to sub-clause d, “if data processing is inevitable for establishing, using and protecting a right” pursuant to sub-clause e, “if data processing is inevitable for the legitimate interests of the data supervisor provided not harming the fundamental rights and freedoms of the related person ” pursuant to sub-clause f and “express consent” specified in paragraph 2 of Article 6, and “processing private personal data without the express consent in the situations stipulated by the rules except for the situations about health and sexual life” specified in paragraph 3 therein.

 

For the planning and implementation of the activities necessary for the suggesting the products and services we customize and offer to the taste, usage habits, and needs of those related,  and promotion of them; For the planning and/or execution of member/user satisfaction activities, for the planning and/or execution of market research activities for the sales and marketing of products and services, for the planning and/or execution of the marketing processes of the products and/or services, for the planning and/or execution of the relevant processes for obtaining the highest benefit from the products or services offered by Ovasoap;

 

Within the scope of conducting the work required by the business units and benefiting the related persons from the products and services offered by Ovasoap, planning and/or executing the sales processes of the products and/or services, planning and/or execution of after-sales support services activities planning and/or executing member/user relationship management processes, monitoring and concluding of member/user requests and/or complaints, monitoring of contract processes and/or legal claims;

 

In order to ensure the legal, technical and commercial safety of the persons involved in the business relationship with Ovasoap and the related persons; Planning and/or conducting the audit activities of Ovasoap, planning and conducting the operational activities required to ensure that the activities of Ovasoap are carried out in accordance with the requirements of the business and/or the related legislation, carrying out the necessary activities and the related business processes by our related business units to ensure the security of the operations at Ovasoap, to ensure that data is up-to-date, to provide information to regulatory authorities on the basis of legislation and to execute the commercial activities carried out by Ovasoap;

 

Planning, auditing and conducting information security processes, establishing, managing and controlling information technology infrastructure, monitoring financial and/or accounting works, following up insurance works, following up on legal affairs, monitoring tax affairs, performing efficiency/productivity and/or appropriateness analysis of business activities, planning and/or fulfilling respective activities, planning and execution of business activities, planning and execution of corporate communication activities, planning and implementation of logistics and storage activities, planning and implementation of production, procurement and/or operational processes;

 

Within the scope of planning and execution of commercial and/or business strategies of Ovasoap; Logistics, Storage, Ordering, Product Procurement, and Advertising are carried out within the scope of performance evaluation activities of business partners, employees and/or suppliers.

 

In addition; your personal information will be received to get your orders, offer our products and services, realize your payments, contact you for orders for marketing activities about products and services, update your information, manage and maintain your membership, propose products and services that may be of interest, have third parties conduct technical, logistics and other similar functions on our behalf, collect the payment, send the products, ensure transaction security, fulfillment of obligations arising from the legal relationship between us regarding the product or service you bought from Ovasoap, marketing, advertising, periodic campaign activities, in customer "classification" studies towards establishing special promotional activities  towards customer profiles and avoiding unwanted e-mails, in customer profile and behavior classifications, evaluation of customer satisfaction complaints and analysis activities, targeting, strategy and efficiency studies, conduct marketing activities in different channels such as social media, search engines and etc., provide general and special offers, products and services to customers and utilizing the services of Ovasoap within this scope, measure and evaluate the quality of telephone calls with the customer and the purpose of performing our legal and contractual obligations and the purposes described in this text.

 

•  PURPOSE OF TRANSFERRING PERSONAL DATA AUTHORIZED PERSONS:

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms & Conditions.

About our website’s links; When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

In order for Ovasoap to offer a more special and efficient shopping experience to its customers, ensure easier access, conduct promotional activities, Ovasoap may share your data with e-mail transmission companies, which are the partners of Ovasoap, Social media companies (such as facebook.com, twitter.com, youtube.com, instagram.com and etc.), Internet search engine companies (such as google.com, yandex.com, and etc.); SMS transmission companies, third parties at home and abroad from whom we get support in areas such as storing, archiving, information technologies (server, hosting, program, cloud computing), and information security, companies processing data on behalf of Ovasoap, giving support in customer satisfaction measurement profiling, data processing for sales and marketing, and auditing companies.

If you choose a direct payment gateway to complete your purchase, then Wix.com stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted/masked.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Wix.com Terms of Use (https://www.wix.com/about/terms-of-use ) or Privacy Statement (https://www.wix.com/about/privacy )

Your credit card information requested on the payment page is not kept in the servers of Ovasoap or the companies that serve it in order to keep its security at the highest level. In this way, all transactions related to payment are made through the Ovasoap interface between the banks and the contracted intermediary institutions and computers. The credit card number stored by us is masked.

In order to realize your payments in distance sales transactions, your personal information is shared with national and international banks, finance and payment institutions.

 

The personal data collected by Ovasoap can be shared within the framework of the personal data processing consitions and purposes specified in the article 8 and 9 of KVKK with our affiliates, shareholders, business partners, legally authorized public institutions and real person and other persons for the purposes of planning and executions of commercial and/or business strategies of Ovasoap, of which details are given above, execution of necessary actions by our business units execution of commercial activities planned by the company and conducting connected processes, to ensure the legal, technical and commercial occupational safety and rights of Ovasoap and of the persons who are in contact with Ovasoap, to ensure our relevant departments to make the necessary studies to let the relevant persons make use of the products and services offered by Ovasoap, and to conduct the relevant business

 

Ovasoap does not share the information gathered from the membership forms with the third parties, use it for any non-operating reasons except for the legal obligations and obligations of the member or sell it.

 

Your information may only be disclosed to the authorities in the absence of your knowledge, if this information is requested by the official authorities and if it is required to make a statement to the official authorities in accordance with the provisions of the mandatory legislation in force.

 

Ovasoap takes the technical and administrative measures to the extent permitted by KVKK to protect your personal data. Secure Sockets Layer (SSL) technology is used in Ovasoap.com as provided from a third party to us, at a high security of data protection.

 

• METHOD OF COLLECTION OF PERSONAL DATA AND LEGAL REASON:

 

Your personal data is collected through the information you have shared during becoming a member to www.Ovasoap.com website, from channels such as related websites and mobile applications, in the electronic environment through your social media accounts from which you gave access to Ovasoap website, and/or from our customer services. Your personal data may be obtained partially or completely by Ovasoap through automatic ways or non-automatic methods provided not being a part of the data record system. Besides, your personal data shall be processed and shared within the scope of personal data processing conditions and purposes specified in article 5 and 6 of the Law and in line with the legal reasons and purposes specified in article 1 and 2 of this text above.

 

INFORMATION ABOUT E-MAIL RELEASES:

 

You may choose to accept and/or reject marketing activities during the membership application or during your membership, and you can update this preference. If you wish to opt out of our  e-mail list at any time, you can easily unsubscribe from our e-newsletter membership by clicking on the link “unsubscribe” at the bottom of the e-mails that we send, or you can call us by phone to opt out from these newsletters/e-mailing system.

 

• PERSONAL DATA STORAGE PERIOD:

 

Ovasoap.com will store the personal data it has obtained for the purpose it is processed and for the necessary duration in order to fulfill its obligations arising from the legal regulations, optimization of the service provided to its members/users and within the framework of obligations and legal relationship arising from conditions specified in KVKK Illumination Text and Membership Contract and contract between the parties and to fulfill its obligations arising from the nature of Membership Contract

 

In case of any dispute arising out of the membership agreement and/or distance contract between the parties, if any, or other reasons between the parties, Ovasoap shall protect the personal data in a limited way during the prescription period determined by the relevant regulation in order to make the necessary advocacy possible within the scope of the dispute and fulfill legal liabilities. According to paragraph 1 of Article 7 of Law no. 6698, personal data within the scope of this text shall be deleted, destroyed or anonymized within the scope of the relevant legislation when the reason necessitating processing disappears and/or when the period of limitation for the data processing pursuant to the regulation expires.

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WEBSITE HOSTING PLATFORM, Wix.com:

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Our store is hosted on Wix.com Ltd. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Wix.com data storage, databases and the general Wix.com applications. They store your data on a secure server behind a firewall.

 

 

• PERSONAL DATA OWNERS' RIGHTS:

 

Pursuant to the regulation on KVKK, the relevant persons have the right to apply to Ovasoap.com and;

 

1. Learn whether their personal data is processed,

2. Request relevant information if their personal data is processed,

3. Learn the purpose of processing personal data and whether they are used in accordance with its purpose,

4. Learn the third parties at home and abroad to whom the personal data is shared with,

5. Request the correction of personal data processing when it is processed wrong and incomplete and request the corrected data to be sent to the third parties, to whom the personal data is shared with,

6. Request personal data to be deleted or destroyed within the framework of the conditions perceived in the relevant regulation,

7. Request the third parties whom the personal data is shared with to be notified about corrections, deletions and destructions done in accordance with the relevant legislation,

8. Object to the emergence of a result against him/her by analyzing the processed data exclusively through automated systems,

9. Request the removal of the damage in case of loss due to unlawful processing of personal data.

10. Procedures and methods for the exercise of the relevant rights must be made in accordance with the conditions and methods set out in the communique published by the Privacy Protection Agency, KVKK.

 

In accordance with the above-mentioned demands, Ovasoap, can give justified and positive/negative response, as soon as possible and within 30 days at the latest written or in digital environment. In case the transactions subject to the request require a cost, it may be possible to claim fees and charges by the Board of Personal Data Protection on the tariff determined in accordance with Article 13 of the Privacy Act No. 6698.

 

 

CHANGES TO THIS PRIVACY POLICY:

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

 

OPEN CONSENT TEXT ON PROTECTION OF PERSONAL DATA

 

By opening an account, registering or making use of our services at Ovasoap.com, you are deemed to give express consent and declare that you have read and understand the above-mentioned “Privacy Policy and Statement on Protection of Personal Data”, to the collection of your personal data through above-mentioned methods by Ovasoap within the scope of KVKK, your personal data to be processed for the above-mentioned purposes and to be sent to the third parties (natural /legal) at home and abroad. You can also provide your open consent in other ways.

 

 

QUESTIONS AND CONTACT INFORMATION:

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at Ovasoap@gmail.com.

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We keep this Policy under regular review. This Policy was last updated in February 2024.